Contact Us
Real people, quick answers. Our customer care team is here to help with anything from sizing to returns.
Write to us
Email care@jadrox.example and include your order number if you have one — it helps us find what you need faster.
We reply to every message within one business day.
Support hours
Mon–Sat, 10am–7pm IST, excluding public holidays. Messages sent outside these hours are answered the next business day.
We can help with
- Questions about sizing or fit before you order
- Changes to an order that hasn't shipped yet
- Help with a return or exchange
- Product care and fabric questions
- Feedback, collaborations and press